What We Do

Everything your hotel's IT needs — in one service

📞

Direct Line to Your Specialist

Reach your dedicated IT specialist via WhatsApp, phone, or messenger — no helpdesk tickets, no queues.

🛠️

Remote Support

95% of issues resolved remotely in minutes. Day, night, weekends — always available.

🔍

Proactive Monitoring

We detect problems before your guests notice them. 24/7 system health monitoring.

🤝

Vendor Management

Internet, TV, cameras, phones — we coordinate all your IT vendors. One call handles everything.

📋

IT Planning & Consulting

Technology roadmap, documentation, budgeting — we prepare your hotel for growth.

🚗

On-Site if Needed

When remote isn't enough, we come to you. Available for situations that need physical presence.

Built for Hotels Like Yours

Independent Hotels · No in-house IT · Maximum uptime

🏨

No IT Staff

Most small hotels can't afford a full-time IT person. We fill that gap at a fraction of the cost.

⚠️

Frequent System Downtime

Wi-Fi drops, PMS freezes, TV outages — every failure costs you guest satisfaction. We keep systems running.

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Too Many Vendors

Internet, TV, cameras, payment terminals — we manage all your vendors so you don't have to.

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No Documentation

We audit, document and maintain your IT infrastructure so nothing depends on one person's memory.

Hospio Group

About Us

We are a startup born from a team of professionals who spent over a decade in system integration. Over the years, we helped hotels adopt advanced technologies and deliver better services for their guests. With Hospio, we have transformed this experience into an innovative IT support service — built for hospitality.

10+ Years in system integration
30+ IT Projects Delivered
4 Countries

Hotels That Trust Us

We work with hotels across Europe

Jugend-Hotel Nürnberg★★★☆☆Nürnberg🇩🇪 Germany
Verkhovyna Resort Medical & Wellness★★★★★Uzhhorod🇺🇦 Ukraine
Redco Gudauri★★★★☆Gudauri🇬🇪 Georgia
Try Syny ta Donka★★★★★Skhidnytsia🇺🇦 Ukraine
Sporthotel Schönau★★★☆☆Schönau am Königssee🇩🇪 Germany
Tsunami SPA-Hotel★★★★★Dnipro🇺🇦 Ukraine
🏨Apart Hotel Monte Carlo★★★★☆Batumi🇬🇪 Georgia
Grand Christer Hotel★★★☆☆Kyiv🇺🇦 Ukraine
Selena Family Resort★★★★☆Cherkasy🇺🇦 Ukraine
Grand Admiral Resort & SPA★★★★★Kyiv region🇺🇦 Ukraine

Simple, Transparent Pricing

A fixed monthly base — everything on top is pay-as-you-go.

Assist Care
from €49 /mo

Essential monitoring and remote support for small independent hotels.

  • ✅ 24/7 system monitoring
  • ✅ Response within 2 hours, 24/7
  • ✅ Pay-as-you-go for all on-site work
  • ⏱ Up to 3 hrs remote consultation/month
  • — Unlimited remote consultations

💡 All plans are billed monthly. On-site visits, hardware repairs and new system setup are always billed separately based on actual work performed.

Frequently Asked Questions

Typical response within 2 hours, 24/7. For critical issues — within 1 hour. Weekend and night shifts included.

Minimal setup required. We use secure remote access tools — no heavy infrastructure needed.

We resolve 95% of issues remotely. For rare cases needing physical presence, we coordinate an on-site visit.

Yes, we work with hotels across Europe. Remote support covers any location; on-site visits depend on geography.